About Us
What we do.
Based in Boxborough, Massachusetts, we work both locally and across North America, working with organizations large and small.
We're a Managed Service Provider, making sure that your computers and networks are running smoothly. We also provide enterprise-level migration, administration and customization of Atlassian Jira and Confluence, as well as Shopify Migrations.
Our Onsite Service Area
Information Results provides onsite services to business locations within approximately 15 miles of our offices. The list includes these towns:
Acton, Ayer, Bedford, Bolton, Boxborough, Billerica, Burlington, Carlisle, Chelmsford, Concord, Devens, Groton, Harvard, Hudson, Lancaster, Lexington, Lincoln, Littleton, Lowell, Marlborough, Maynard, Shirley, Stow, Sudbury, Waltham, Wayland, Westford and Weston.
We also provide remote support to businesses across the U.S. and Canada.
Meet the Support Team
Founder and President
Michael Woffenden
Michael founded Information Results in 2005 with the goal of providing exceptional technology services.
He focuses on Customer Support, Marketing, Sales, Finance and Operations.
Outside of the office, Michael enjoys bicycling and learning to play the piano.
senior SUPPORT Specialist
Sandra Leary
Sandy joined Information Results in 2021. She focuses on in-depth customer solutions and Atlassian migrations.
Sandy also writes some dazzling code to keep our internal systems running!
When not wrangling with computers, Sandy can be found volunteering at the library or baking cookies.
CUSTOMER SUPPORT ASSOCIATE
Celine Cardoso
Celine joined the company in 2025. She provides day-to-day Customer Support as well as related admin activities.
Celine also works on a variety of Sales and Marketing initiatives.
In her free time, Celine likes to play video games and go on fishing trips.
We Meet You Where You Are
Your business is unique and so are your IT needs. From day one, our top priority is to understand your challenges and goals.
We begin with a comprehensive assessment of your network and devices. During this evaluation, we identify and document your top concerns and issues, creating a tailored action plan to solve them.
Whenever possible, we meet you onsite. This approach allows us to understand your business operations up close, enabling us to create an effective and personalized support plan for your business.
Our Core Principles
Our solutions are built right the first time.
We make complex systems as simple as possible.
We follow through with both customers and internally.
We act proactively to prevent problems whenever possible.
We are open minded in our thinking and innovative in our approach.
We don't leave things to chance.
Brief History of Information Results Corporation
January 1, 2005: Information Results Corporation Founded
After many years of developing enterprise applications for large companies, Michael Woffenden founded Information Results Corporation as a Massachusetts "C" Corporation.
There's nothing quite like starting your own business from scratch. There's a tremendous amount of paperwork, planning, and coordination -- just to get things off the ground.
It's a challenge that Michael accepted head-on, with with an eye toward some essential principles, all of which stand today.
2005-2009: Software and Web Development
The first few years were focused on custom software and web projects, mainly developed using Microsoft .NET, SQL Server and Visual Studio. Typical projects ran from between 3 months and 2 years in length.
2010-2014: E-Commerce
With the release of Webstore, Information Results Corporation dove into the e-commerce space, developing storefronts based on nopCommerce, SQL Server, and ASP.NET.
2015: Discovered Jira Service Management
We first encountered the Atlassian platform in 2015, quite by accident, while Michael, our founder, was working onsite for 5 years with a financial services client in Boston. They were utilizing the Cloud versions of Jira Software and Confluence, but were unsure of how to harness their full potential.
Recognizing an opportunity to leverage these tools for tracking the agile development work we were doing, Michael took the initiative. With our leadership, our client quickly realized the indispensable role of Jira and Confluence in their development process. At the same time, we cultivated a deep appreciation for the efficacy of the Atlassian tools.
2016: Launched Computer & Network Support Practice
A chance meeting in an elevator (true story!) resulted in the launching of our Computer & Network Support practice.
The Computer & Network support practice is at the same time very challenging and rewarding. We really like being able to help organizations with their technology on a daily basis.
As a Managed IT Services company, we take care of computers, networks, internet, and software for small and mid-sized businesses. As a GoTo partner, we install and maintain phone systems for businesses in MA and beyond.
2018: Migrated Internal Operations to Jira and Confluence
Having now had three years of hands on experience using Jira and Confluence, it was time to clean up our internal systems. We took 12 "stovepipe" systems and migrated them all to Jira, and never looked back!
Happily, we now have a single platform for managing our internal work, supporting our customers, and maintaining quick access to our corporate knowledge.
Atlassian's platform has been a true game changer!
2022: Launched Atlassian Services Practice
In 2022, with over 5 years of hands-on experience with the complex inner workings of Jira and Confluence, we decided to try our hands at helping larger enterprises with their Atlassian installations.
While off to a slow start initially, our Atlassian Services practice continues to expand at a steady pace. To date, we have successfully completed large migrations from Server to Cloud, as well as Jira customization/optimization projects.
We now have a continuing pipeline of enterprise Atlassian Jira Software, Jira Service Management, and Confluence projects. Most Atlassian Consulting projects are between 6 months to a year in length.
By the numbers ...
Years In Business
Service Requests Resolved Annually
What Our Customers Say About Us
Annmarie Mazzucotelli
Apple Valley Catholic Community
Easy to Work With...
We recently implemented a VoIP telephone system and their experience in this area made our transition virtually seamless. Information Results Corp is easy to work with. They are active listeners and take the time to understand our circumstances and present reasonable solutions for our needs.
Vahe Kouyoumjian
Cherrystone Furniture
Attentive to Detail
We have been a customer of Information Results Corp. for over 10 years and are very happy with all the services they have provided us over the years, great company to do business with, very attentive to detail and have helped resolve any issues that required attention.
Holger Kunst
Infinex Financial Group
Highly Recommended
Michael has been consistently very responsive to our needs and has always been available on a short notice to resolve urgent issues. I highly recommend Information Results for any new development or enhancement of existing systems as integration of legacy systems was an integrated part of the project.
Fr. Frank Silva
Holy Family and St. Irene's Collaborative
Joy to Work With...
From initial contact to the completed installation of a new phone system, Information Results Corporation was superb in addressing our needs and making requested adaptations along the way. It was a joy working with Michael Woffenden -- his knowledge and insights were an asset in getting our phone communications up-and-running smoothly.
Let's Get Connected
We'd love to hear what you're up to. Reach out today!
Reasons to Choose Information Results
Experience, Competence, and Results. Since 2005, Information Results Corporation has been a trusted provider of Small Business Phone Services, Business IT Support, and Jira Consulting for organizations in greater Boston ... and beyond.
Customers choose us for our expertise, clear communication, and straightforward and simple approach. We always aim to get things right the first time, saving our customers time, money, and hassle.