Atlassian Services and Jira Consulting
Organize work and share knowledge like never before.
We help organizations thrive with Atlassian Jira and Confluence. Read on to learn more about our Jira Consulting Services.
Jira & Confluence Administration
- Provide day-to-day support as a Jira Administrator
- Manage and maintain Jira, Jira Service Management (JSM), and Confluence instances
- Provide technical support to end-users
- Troubleshoot issues and resolve them promptly
- Conduct training sessions for new users
- Create documentation for best practices and procedures
- Regularly review and clean up unused or outdated configurations and data
- Provide Atlassian Professional Services to businesses of all sizes
Jira & Confluence Customization
- Identify goals and outcomes for our Jira consultants to target
- Configure and customize workflows, fields, screens, permissions, and notifications
- Integrate Jira, JSM, and Confluence with other tools and systems used within the organization
- Automate repetitive tasks and processes using Jira Automation, REST APIs, and other relevant technologies
- Reduce manual steps and improve accuracy with Jira Automation
- Implement and enforce access controls, security policies, and compliance requirements
Jira & Confluence Migration
- Perform business discovery and analysis
- Prepare project plans and schedules
- Conduct proof of concept (POC), testing and debugging
- Migrate from server to cloud or cloud to cloud
- Perform Jira cloud migrations for current server customers
- Perform Confluence cloud migrations for current server customers
- Migrate Jira Service Management (JSM) to cloud
- Run cloud-to-cloud migrations
- Merge multiple Atlassian organizations into one
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Reasons to Choose Information Results
Experience, Competence, and Results. Since 2005, Information Results Corporation has been a trusted provider of Small Business Phone Services, Business IT Support, and Jira Consulting for organizations in greater Boston ... and beyond.
Customers choose us for our expertise, clear communication, and straightforward and simple approach. We always aim to get things right the first time, saving our customers time, money, and hassle.